These Terms of Agreement govern all purchases, consultations, bookings, and interactions with LaQuanius Cutner (“the House,” “we,” “our”). By proceeding with a purchase or booking a consultation, you acknowledge that you have read, understood, and agreed to the following terms.

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Couture & Custom Orders

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All couture garments, custom designs, and made‑to‑measure pieces are created specifically for the client (sample garments are minimally altered or sold as is). Due to the bespoke nature of couture:

• All couture and custom orders are final sale.

• No refunds, exchanges, or cancellations are permitted once production begins, which includes the purchase of materials.

• Design sketches, fabric selections, and measurements must be approved by the client before work commences.

• Any changes requested after approval may incur additional fees or may not be possible depending on the stage of production.

• Due to the workload of the designer and confidentiality of designs, at no time will the designer text, or send pictures or videos of the garment in progress.

• Once deposit is paid, the digital process of creating a pattern for the requested garment will begin. During this time fabric will be procured and ready for construction. The process of constructing the garment will not begin until balance is paid.

• At all fitting appointments the client must come prepared with ALL UNDERGARMENTS that will be worn the day of the event the garment is being created for. This includes shoes, undergarments to include Spanx, girdles, any type of bra, panties etc. Designer is not responsible for undergarments showing or ill fitting to the garment if client does not bring them to fittings.

• (DESIGNER MEASURMENT SHEET WILL BE PROVIDED TO CLIENT ONCE TERMS ARE AGREED UPON AND PAYMENT IS MADE) Designer and client will agree on the measurement process. If opted the designer can travel to take measurements IF WITHIN A 40 MILE RADIUS. Client can opt to Facetime, Duo or any video call app for designer to assist with measurements. If this is selected client will conduct the call in a quiet room with one other person while the designer assists with how to take measurements to ensure measurements taken are correct. Client will have a proper measuring tape at the time of video call. Final option is for the client to go to an alteration or legit seamstress LLC / business to get measurements done. If client decides to go and get measurements done the client will provide the name, number and address of the business that provided measurements and client will use the said body chart provided by LaQuanius Cutner in this agreement to annotate all measurements taken. Once completed it will be sent to the designer.

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​Client understands and agrees to credit the designer, as having created and constructed garment in all photos, social media posts and events and permit the use of garment in photos, advertising and promotional materials. 

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​Optionally,  client may provide pictures to the designer of her/himself  wearing the garment which then becomes the property of the designer for use at the discretion of the designer in a professional capacity. 

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Consultations & Appointments

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Consultations are required for couture orders and may be held virtually or in person.

By booking a consultation, you agree to the following:

• Consultation fees and deposits are non‑refundable.

• Cancellations must be made at least 24 hours in advance.

• No‑shows or late cancellations do not constitute a refund or return of the consultation fee.

• Measurements taken during consultations are considered final unless otherwise stated.

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Payments & Deposits

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To begin production on any couture or custom garment:

• A non‑refundable deposit is required.

• Remaining balances must be paid in full before the garment is delivered, shipped, or before the final fitting.

• Payment plans may be offered at the discretion of the House.

• Failure to complete payment may result in cancellation of the order without refund of the deposit.

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Production Timeline

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Couture production timelines vary based on complexity, fabric sourcing, and embellishment.

• Estimated timelines will be provided during consultation.

• Timelines are estimates, not guarantees.

• Delays caused by suppliers, shipping carriers, or unforeseen circumstances do not constitute grounds for cancellation or refund.

• Fabric and materials will not be ordered until the client has approved them and paid their initial deposit. Once the client has approved the fabric and materials for their design and they have been purchased, usually 1-3 days after the consultation and initial deposit is made, fabric changes cannot be made unless the client pays an additional fee for the additional labor, shipping cost and the new materials. Fees vary upon design. The fabric cannot be changed if the garment has already been cut out with the previous fabric that was selected.

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Shipping & Delivery

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By completing a purchase, you acknowledge:

• Shipping carriers may experience delays outside our control.

• Signature confirmation may be required for delivery.

• International clients are responsible for customs fees, duties, and taxes.

• The House is not responsible for lost or damaged packages once transferred to the carrier.

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Returns & Exchanges

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• Couture, custom, and made‑to‑measure garments are not eligible for returns or exchanges.

• Sample garments are sold as is, there is a $150 restocking fee upon return.

• Ready‑to‑wear items may be eligible for exchange within 7 days if unworn, unaltered, and in original condition.

• All exchanges are subject to inspection and approval.

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Alterations

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Alterations may be available for couture clients:

• Fees vary based on the work required.

• Alterations requested after delivery are not included in the original purchase price.

• Alterations on ready‑to‑wear items may be limited.

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Alterations for other clients:

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No refunds, exchanges, returns, or cancellations are permitted once an order is placed for alterations, however, every effort will be made to ensure your satisfaction. 

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The designer will begin to perform the services only upon receiving a deposit or full payment for the services. Services provided are based on the measurements taken at the time of client’s initial fitting. Measurements from any other source are accepted at the sole discretion of the designer and in most cases are not accepted.  Any and all measurements taken by a seamstress and indicated on invoice/consultation form shall be conclusive evidence of the customer’s measurements at the time of the initial fitting.  Any changes in customer’s measurements after the first fitting, which cause additional or different services to be performed, will be subject to additional charges. 

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If the services include any customization in the design of a garment, the services will be based on the information provided at the time of client’s initial request for such customization. Any changes in the design by the client after this initial request shall be subject to additional charges. The client shall remove its garments from the designer’s location immediately upon completion. Acceptance of and satisfaction with the services shall automatically be deemed to have occurred upon the earlier of: client signing a Pick Up slip or removal of the garment from the designer’s location by the client or client’s representative.

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If client fails to schedule and appear for a fitting or otherwise pick up client’s garments within the time period set forth above, a twenty-five dollar ($25.00) per week fee will be assessed and billed. All balances must be paid in full before client’s garments may be removed from the designer’s location. If client is unable to pick up the garments, it is the client’s responsibility to notify designer and provide the name of the person who is authorized to do so. Shipping is available upon request and will be paid for by the client if unavailable to pick up garment (This includes packaging and shipping fees).

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Intellectual Property

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All designs, sketches, patterns, images, and written content created by LaQuanius Cutner are the exclusive intellectual property of the House.

Clients agree not to:

• Reproduce, copy, or distribute any designs or materials.

• Commission replicas of LaQuanius Cutner designs from other creators.

• Use brand imagery or content without written permission.

Legal action may be taken for violations.

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Client Conduct

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To maintain the integrity of the House:

• Abusive, disrespectful, or inappropriate behavior toward staff or the designer will result in immediate termination of services.

• The House reserves the right to refuse service at its discretion.

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Liability

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By booking or purchasing, you agree:

• The House is not liable for allergic reactions, sensitivities, or issues related to fabrics, embellishments, or materials.

• The House is not responsible for injuries or damages occurring during fittings or wear of garments.

• The House is not responsible for delays caused by third‑party vendors, carriers, or suppliers.

• By agreeing to terms of agreement upon booking the consultation; You acknowledge that you are satisfied with the garments, and designer is not responsible for any mishaps, i.e. rips, tears, broken seams, stains to the garment or any lost, stolen or damaged garment(s), once they are shipped, released to you, the “ client” and are in the client’s possession and under the client’s care. Once you have agreed to the terms of agreement and picked up your garment, or it is shipped to your preferred shipment address, the garment(s) and its condition is your total responsibility. Please handle with care.

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Agreement Requirement

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Clients must agree to these Terms of Agreement before:

• Booking a consultation

• Completing a purchase

• Submitting measurements

• Proceeding with checkout

A required checkbox will appear during booking and checkout. Clients cannot continue without agreeing.

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Updates to Terms

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The House may update these Terms at any time. Continued use of the website or services constitutes acceptance of the updated Terms.